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Pozee Messaging Service Privacy Policy

At Pozee, we are committed to protecting your privacy. This Messaging Service Privacy Policy outlines how we collect, use, store, and share your personal information when you participate in our text message marketing program (the "Messaging Service"). This policy supplements our Primary Privacy Policy, which you can refer to for broader details.

Updates to the Messaging Service Privacy Policy

We may update this policy periodically to reflect changes in our practices or to comply with legal requirements. If material changes are made, we will notify you as required by applicable laws. By continuing to use the Messaging Service after updates take effect, you agree to the revised policy.

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Last updated 01/15/2025

Personal Information We Collect

When you sign up for or use our Messaging Service, we may collect the following personal information:

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  • Identifiers: Your name, phone number, and email address.

  • Communication Data: Metadata (e.g., date and time messages are sent or received) and the content of messages.

  • Cookies and Tracking Data: Cookies or similar technologies on our website may collect browsing behaviors to personalize your Messaging Service experience, such as sending shopping cart reminders.

  • Additional Information: Information provided through surveys, contests, sweepstakes, or customer service inquiries.

How We Use Your Personal Information

We use the personal information collected for the following purposes:

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  • Service Delivery: To provide, maintain, and support the Messaging Service.

  • Personalization: To customize your Messaging Service experience with tailored communications.

  • Analytics and Improvement: To analyze performance and enhance the Messaging Service.

  • Aggregated Data: To generate non-identifiable insights for business purposes, such as improving services or sharing with promotional partners.

Sharing of Personal Information

Your personal information may be shared under the following circumstances:

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  • Service Providers: We share data with third-party providers who assist in delivering the Messaging Service (e.g., text messaging platforms, phone companies, and analytics tools).

  • Legal Requirements: We may disclose personal information if required by law or to protect our rights, enforce agreements, or assist with investigations.

 

We do not sell your personal information to third parties as defined by the California Consumer Privacy Act (CCPA).

Your Choices and Controls

  • Opting Out:
    You can opt-out of receiving marketing text messages at any time by replying to any of our text messages with one of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Opting out of marketing messages does not affect service-related communications necessary for your account.

  • Managing Preferences:
    For additional assistance, you can contact us using the information provided in the "Customer Care" section below.

Accuracy of Information

You are responsible for providing accurate and complete information when signing up for or using the Messaging Service. Providing false or misleading information may result in termination of your access to the Messaging Service.

Customer Care

If you experience any issues with the Messaging Service or have questions, please contact us:

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Supplemental California Privacy Notice (CCPA Compliance)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

 

Your CCPA Rights:

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  1. Right to Know: You can request information about the categories and specific pieces of personal information we have collected, used, or disclosed in the past 12 months.

  2. Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.

  3. Right to Non-Discrimination: You have the right to equal service and pricing, regardless of exercising your privacy rights.

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Exercising Your Rights:

​To exercise your rights, contact us at:

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We will verify your identity by requesting sufficient information to confirm you are the person about whom we collected the data or their authorized representative.

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Authorized Agent:

You may designate someone to submit requests on your behalf. To do so, please provide proof of authorization.

GDPR Compliance

If you are located in the European Union (EU), your rights under the General Data Protection Regulation (GDPR) include:

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  1. Explicit Consent: You consent to participate in the Message Service prior to receiving any message from the service.

  2. Secure Data Storage: Your data is securely stored on servers managed by Wix.com, our hosting platform, and protected by firewalls.

  3. Correction or Deletion: You can update inaccurate data, request a copy, or request its deletion at any time.

  4. Consent Withdrawal: You can withdraw your consent for participation in the Message Service at any time.

  5. Data Portability: Any transmission of your personal data is always in an encrypted machine-readable format and only when necessary.

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For more details on our compliance with GDPR regulations and your privacy rights, please see our Primary Privacy Policy. To exercise your GDPR rights, please email us at privacy@motivate-you.com.

Use of Cookies and Tracking Technologies

Cookies may be used to enhance your experience on our website and Messaging Service:

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  • Essential Cookies: Enable the Messaging Service to function properly.

  • Non-Essential Cookies: Used for analytics and personalization.
    You can manage your cookie preferences through our cookie banner or by adjusting your browser settings.

Primary Privacy Policy

By using the Messaging Service, you also agree to our Primary Privacy Policy, which governs the broader context of your relationship with Pozee. This Messaging Service Privacy Policy supplements but does not replace our Primary Privacy Policy.

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